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Real Estate · 2025

Keystone Living Resident App & Brand Refresh

A refreshed property brand and Flutter resident app for rent payments, maintenance and smart access.

Client
Keystone Living
Industry
Real Estate
Timeline
15 weeks
Year
2025
92%
Resident app adoption
-61%
Maintenance resolution time
+18%
On-time rent payments

The Challenge

What was holding Keystone Living back

Keystone managed 40 residential buildings with paper maintenance requests and three separate payment portals.

Services delivered

Technology

  • Flutter
  • Firebase
  • Stripe
  • Smart Lock API
  • Next.js
  • Illustrator

Our Solution

How Midline engineered the turnaround

  1. 01

    Refreshed the Keystone logo system for app icons, signage and resident communications.

  2. 02

    Launched a Flutter app with rent autopay, photo-based maintenance tickets and smart-lock integration.

  3. 03

    Built a property manager dashboard with real-time ticket routing and occupancy analytics.

Residents actually thank us for the app. It modernized our entire operation and our brand in one project.
Olivia MartinezDirector of Operations, Keystone Living

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